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Get FREE tracked 48hr shipping when you spend £60 or more.

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Shipping - UK

DISCOUNTS

*Buy any 2 products & get a third at 50% off* The lowest priced item is reduced by 50% automatically at checkout. 

*Discount does not include Sale.

General Shipping Information

All packages are sent from our warehouse in Derbyshire, England. We send all hats in secure cardboard boxes.

All apparel will ship from the Sunshine Coast in Australia. We avoid split shipping if possible.

In some cases items will be shipped separately if needed.

What are your domestic shipping options and costs?

For purchases over £60, we provide FREE shipping within the UK via Royal Mail 24hr (tracked). Please note this is 24 hours from being processed, see below.

For purchases under  £60, there is a £3.50 shipping cost.

All shipping is tracked.

Fees will vary when shipping from Australia. 

Shipping Times

Once we hand the item over to the delivery company, the delivery is out of our hands, but that doesn’t mean we don’t care.

Please allow up to 2 business days for the items to be picked and processed.

Delivery times from vary depending on the service requested at checkout and the below are just estimates as provided by the Courier service. Note these times do not include the warehouse dispatch time.

For Royal Mail 24 Hour Shipping (tracked), please allow up to 2 business days.

When receiving a shipment from Australia please allow up to 15 business days.

If at any point you are concerned about the parcel, then please contact us here, or email us at hello@fractel.com.au. We will follow up with Australia Post and get back to you as soon as possible. 

Returns Policy

Find out more about our Returns Policy.